1. Scope
These general conditions of sale apply to all sales concluded by [company name], hereinafter referred to as "the seller", to non-professional customers, hereinafter referred to as "the customer", on its site. internet [site URL].
2. Products
The products offered for sale by the seller are described and presented with the greatest possible accuracy. However, errors or omissions may occur. The seller cannot be held responsible for these errors or omissions.
3. Price
The prices of the products are indicated in euros, all taxes included (TTC). The seller reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time of validation of the order.
4. Order
The customer places an order on the seller's website by following the online ordering process. The order is final upon receipt of payment by the seller.
5. Delivery
Delivery times are indicated on the seller's website. The seller undertakes to deliver the products within the deadlines indicated, except in exceptional circumstances beyond its control.
6. Payment
Payment for purchases is made online by credit card or any other secure payment method offered by the seller's website.
7. Right of withdrawal
In accordance with current legislation, the customer has a period of fourteen days from receipt of the products to exercise his right of withdrawal, without having to provide reasons or pay penalties, with the exception of shipping costs. return which remains his responsibility.
8. Warranty
The products sold by the seller benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the legal provisions in force.
9. Disputes
In the event of a dispute, the customer can send a complaint to the seller's customer service at [customer service email address]. Failing an amicable resolution, the dispute may be brought before the competent courts.
10. Modification of the General Conditions of Sale
The seller reserves the right to modify these general conditions of sale at any time. The applicable conditions are those in force on the date of the order by the customer.
Done at [place], on [date]